Hairprint™ Privacy Policy

Effective Date: July 1, 2025 (07/01/2025)

Hairprint™, a service and product offered by The Hair Society, is committed to protecting the privacy of its users and members. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the Hairprint™ application (“App”) and related services. By using Hairprint™, you agree to the practices described in this policy.

1. Who We Are

Hairprint™ is owned and operated by The Hair Society, a membership-based organization supporting professionals in the non-surgical hair replacement and trichology industry. Any data collected by Hairprint™ is managed and protected in accordance with the standards upheld by The Hair Society.

2. Information We Collect

We may collect the following categories of information when you interact with the App:

  • Account Information: When you log in with your Hair Society member credentials, we collect your name, email address, and member ID.

  • Scalp and Hair Images: If you upload images for analysis, these are stored securely and used only for the diagnostic purposes offered by the Hairprint™ App.

  • Device Information: We may collect anonymized device and usage data such as operating system, device type, crash logs, and engagement metrics.

  • Diagnostic Data: Results from AI analysis, such as scalp condition, hair density, and related observations, are stored for your reference and for improving our services.

  • Communication History: If you reach out to us through the app or website, we retain those communications for support and documentation purposes.

3. How We Use Your Information

We use the information collected to:

  • Provide personalized diagnostic reports and product recommendations

  • Authenticate and manage member access to Hairprint™ features

  • Improve the performance and functionality of the app

  • Offer technical support and respond to user inquiries

  • Conduct internal analytics to refine our tools and services

  • Communicate updates, product offerings, or educational content related to your membership (only if you opt-in)

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information in the following limited scenarios:

  • With The Hair Society: Your data may be accessed by authorized personnel within The Hair Society for membership management, support, or service delivery.

  • With Certified Hair Society Professionals: At your request, diagnostic data may be shared with certified Capilia or The Hair Society-affiliated professionals for consultation purposes.

  • With Service Providers: We may use third-party service providers (e.g., cloud storage, image analysis, or analytics platforms) that process data on our behalf under strict confidentiality agreements.

  • As Required by Law: If legally obligated, we may disclose data to comply with regulations, legal proceedings, or law enforcement requests.

5. Data Retention

We retain user data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulatory obligations. You may request deletion of your diagnostic history or account information by contacting us directly.

6. Data Security

We employ administrative, technical, and physical safeguards to protect your data. All image uploads are encrypted during transmission and stored securely. Access to user data is limited to authorized personnel only.

7. Your Rights and Choices

As a user, you have certain rights regarding your personal data:

  • Access and Correction: You may view or update your account information at any time.

  • Data Portability: Upon request, we can provide a copy of your data in a readable format.

  • Opt-Out: You may opt-out of non-essential communications or revoke permission for image storage and analysis by contacting support.

  • Account Deletion: You may request deletion of your Hair Society membership or Hairprint™ data by submitting a written request.

8. Children’s Privacy

Hairprint™ is not intended for use by individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors.

9. Third-Party Links

Our app or related materials may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Material changes will be communicated via the app or email. Continued use of the app indicates your acceptance of any changes.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

The Hair Society

Attn: Privacy Officer

1672 Van Dorn Street, Suite A

Lincoln, NE 68502

Email: [email protected]

Phone: +1 (402) 302-0822

Your privacy is our priority. Thank you for trusting Hairprint™ and The Hair Society.