In speaking to Danielle Marzella there was a running theme throughout our interview…. continuing education and trust building with clients.
Danielle is a success story in a world where maintaining a business of any kind can be a challenge, yet she has managed to not only stay in business but to expand and grow. How is that possible in these tough economic times? After our interview with Danielle the answer becomes clear, as you shall see.
Danielle is not only a successful hair restoration specialist but a member of many organizations including serving as a Board Member of The Hair Society. She travels the world in her quest for continuing education and her main goals are to know the techniques that she uses from A-Z and to instill trust in her clients.
She herself says, “It is an exciting and fulfilling industry to be a part of. To be able to help people every day is amazing!”
In her own words, “At Transitions Hair Solutions we welcome the opportunity to earn your trust and deliver the best services in the industry.”
H.S.: When did you begin your career in the hair restoration field?
D.G.: I actually began working in at Transitions Hair Salon in September 1995 when I was 20 years old. There came a time when the owner of the Salon wanted to close shop but because I wanted to accomplish my own goals and techniques, I bought the salon and that’s where my journey began.
H.S.: Why did you choose hair restoration over just doing hair in general?
D.G.: I was already a cosmetologist with lots of experience, but I felt that something was missing. I wanted to help people who were losing their hair. I began to research the subject of hair loss and the various treatments available, and I found the best possible training for all the methods of non-surgical hair loss treatments, brought in products and went from there. I also had noticed over the 16 years that I worked for the original owner of Transitions Hair Salon that the available treatments were mostly for men, and I wanted to bring the best possible hair loss solutions to women as well. Being the best and most educated was my goal.
H.S.: Is there someone that inspires you in this business?
D.G.: My inspiration comes from seeing my clients satisfied and happy with the finished product. It is my personal mission.
H.S.: Tell us about your staff.
D.G.: Right now, I employ Lacey VanMater who is an extremely dedicated Hair restoration expert. She diligently hones her craft to ensure that she meets the expectations of our clientele, and she is constantly learning hew techniques and solutions that help her in the hair replacement industry. Lacy is my manager as well as a hair loss technician. Patty is my assistant and works the front desk. In the very near future, I will be hiring more staff as we are constantly growing.
H.S.: Of all the hair replacement and restoration solution options, what if any stands out to you the most and why?
D.G.: Cesare Ragazzi (CNC systems, an advanced, non-invasive, dermatologically tested, full or partial hair replacement system that restores beautiful hair-seamlessly) stands out above all else. This is considered to be a medical device.
H.S.: Most people seem to be struggling to hang on to what they have in this tight economy, but you are actually expanding. Wh