The Hidden Costs of Salons Going Direct to Hair Manufacturers: A Cautionary Tale
In recent years, more salons have opted to bypass traditional domestic vendors and go directly to hair manufacturers. While this approach may seem appealing at first glance, promising lower costs and a direct line to the source, the reality is far more complex. For salons considering this route, there are significant drawbacks to be mindful of, ranging from issues with returns and defects to customer service challenges, language barriers, and exorbitant shipping costs.