In recent years, the culture of tipping within the [...]
In the ever-evolving world of hair, staying informed, [...]
The hair industry, like many others, has faced unprecedented challenges in recent years, particularly during the tumultuous era of the COVID-19 pandemic. As we emerge from the shadows of uncertainty, it is vital to shed light on the current state of the industry, addressing the struggles faced by salon owners and professionals alike. From the soaring costs of goods and supplies to the impact of high inflation, this post explores the importance of customer support, expertise, unique solutions, loyalty programs, and value-driven offerings to sustain and thrive in these testing times.
Amber Fargo is a Hairstylist located in Michigan. Nine years ago, she made a career change in the hair industry and fell in love with its creative nature.
The hair restoration and hair industry have been hit hard by the COVID-19 virus. After being considered a non-essential business by the powers that be, we have been mostly inoperative since mid-March/early April. Clients, on the other hand, are clamoring to get back in as soon as possible. Many are willing to adapt to whatever adjustments need to be made in order to get an appointment. Salon owners, stylists, and technicians have mixed feelings ranging from excited to scared and optimistic to apprehensive, and everything in between. It would be understandable to have any of these emotions as the prospect of re-opening looms in front of everyone.
I am writing this as a customer of many years [...]
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